UX Researcher | Accessibility & Inclusion Advocate | Bilingual (English/Español)
Come learn about my work!
I’m a mixed-methods researcher with a diverse background in research and learning. I have led research endeavors for partners and clients from Fortune 500 companies to schools and training institutes. I also thrive in multidisciplinary and collaborative environments.
User Survey: Career Services Subscription Website
Understanding the backgrounds, sentiments, and pain points of student users navigating an online career services and job-seeker website.
Content Audit (Accessibility & Inclusion): Online Learning Modules
Developing a framework and strategy to train knowledge contributors in accessibility and inclusion for online learning modules.
In-Depth Interviews: Financial Services Website
Evaluating program administrators' experiences and pain points to optimize searching, status tracking, and reporting rebuild features on Financial Services site.
Contextual Inquiry: Digital Progress Report System
Revamping the progress reporting system to track student outcomes and improve teacher-parent communication.
Past clients and partners for whom I’ve led or supported research initiatives and projects
Tools I have employed to conduct research and solve problems
Visual/Video Design & Editing
Adobe Illustrator
Adobe Premiere Pro
Figma
Camtasia
Project Management
Trello
MS Teams
MURAL
Miro
Quantitative Analysis
Qualtrics
Survey Monkey
MS Excel
STATA
